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Yotpo Reviews
API keyE-commerceOrg connection
Org-level connection
Yotpo Reviews is connected once at the org level by an admin. The credential is shared across all groups that have been granted access — individual team members don't need to connect their own accounts.
Getting your API key
In Yotpo, go to your profile → Store Settings → General Settings (or the Reviews API settings)
Copy your App Key and your API Secret Key
Paste the App Key in the API Key field below
Paste the API Secret Key in the API Secret Key field above
Ready to connect?
Sign in to On Belay and open the Integrations page to add Yotpo Reviews.
Permissions (scopes)
These are the data scopes On Belay can be granted for Yotpo Reviews. Your org admin controls which scopes are enabled per group.
| Scope | Description | Access |
|---|---|---|
read_reviews | Read reviews & ratings | Read only |
Troubleshooting
"Invalid API key" or "Unauthorized" error
Double-check that you copied the full key without any leading/trailing spaces. Some platforms show a truncated preview — make sure to copy the full token. If the key was generated with restricted scopes, verify it includes the permissions listed above.
Connected but Claude can't access data
Check that your group has been granted access to this integration in On Belay → Groups → [your group] → Integrations. Also verify the specific scopes your group is permitted to use match what your query requires.
The key expires or stops working
Some API keys have expiration policies. Generate a new key in Yotpo Reviews and update it in On Belay → Integrations → Yotpo Reviews → Update key. Consider creating a dedicated service account or machine user for On Belay so the key isn't tied to a personal account.
Still stuck? We're happy to help.
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