Salsify

API keyE-commerceOrg connection

Org-level connection

Salsify is connected once at the org level by an admin. The credential is shared across all groups that have been granted access — individual team members don't need to connect their own accounts.

Getting your API key

In Salsify, click your avatar (top right) → My Profile

Under "API Access", copy your API token (generate one if you don't have it)

Find your Org ID in the browser URL while logged into Salsify — https://app.salsify.com/apps/orgs/{SALSIFY_ORG_ID}/... — and paste it in the Salsify Org ID field above

Paste the API token below

The token inherits the permissions of the Salsify user who created it. For read-only use it needs at minimum: Products — Read, Properties — Read, Profile — Read.

Ready to connect?

Permissions (scopes)

These are the data scopes On Belay can be granted for Salsify. Your org admin controls which scopes are enabled per group.

Scope	Description	Access
`read_products`	Read products & attributes	Read only
`read_digital_assets`	Read digital assets	Read only

Troubleshooting

"Invalid API key" or "Unauthorized" error

Double-check that you copied the full key without any leading/trailing spaces. Some platforms show a truncated preview — make sure to copy the full token. If the key was generated with restricted scopes, verify it includes the permissions listed above.

Connected but Claude can't access data

Check that your group has been granted access to this integration in On Belay → Groups → [your group] → Integrations. Also verify the specific scopes your group is permitted to use match what your query requires.

The key expires or stops working

Some API keys have expiration policies. Generate a new key in Salsify and update it in On Belay → Integrations → Salsify → Update key. Consider creating a dedicated service account or machine user for On Belay so the key isn't tied to a personal account.

Still stuck? We're happy to help.

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